Contact Us

Customer Service Email Addresses For Specific Rail Terminals: 

Ayer, MA-Norfolk Southern Inquires: MMF Ayer Customer Service
Springfield, MA-CSX Inquires: MMF Springfield Customer Service
Worcester, MA-CSX Inquires: MMF Worcester Customer Service

Denver, CO-BNSF/Union Pacific Inquires: Denver Customer Service
Salt Lake City, UT-Union Pacific Inquires: Utah Customer Service
Winterhaven/Tampa/Jacksonville, FL CSX/NS Inquires: Florida Customer Service

Manchester, NH Headquarters (Contact for questions regarding freight transportation throughout the Northeast)


Tel: 603-644-2100
Fax: 603-644-0883
Email: New England Customer Service

Salt Lake City, UT Office (Contact for questions regarding freight transportation throughout Utah, Colorado, and Florida)


Tel: 385-270-5420
Fax: 385-355-3044
Email: Utah Customer Service | Denver Customer Service | Florida Customer Service