Privacy Policy

Privacy Policy

Application and Consent

This Privacy Policy, effective 8/23/2024 discloses the privacy policy and practices for Manchester Motor Freight, Inc., a New Hampshire corporation (“Manchester Motor Freight”), and applies to the information and data collected through our websites at manchestermotorfreight.com, over the telephone, or in person. Use of the words “we” and “our” refer to Manchester Motor Freight. Use of the words “you” and “your” refer to you. This Privacy Policy applies to our online and recruiting related practices as noted herein and not to other areas of Manchester Motor Freight. By accessing and/or using the Site, and/or providing information about yourself to us over the telephone or otherwise, you are consenting to the collection, storage, disclosure and use of that information and data as described below, and to acceptance of the terms, conditions and practices, described in this Privacy Policy. If you submit a job application or request for information online, you agree that you are expressly authorizing Manchester Motor Freight, its affiliates, or third parties to contact you at any address, telephone number or email address you have provided to communicate with you regarding your application for employment with Manchester Motor Freight or other employment opportunities. You agree that Manchester Motor Freight, its affiliates, or third parties engaged by Manchester Motor Freight may use SMS (text) messages, automatic telephone dialing systems or pre-recorded messages in connection with calls made to any telephone number you have entered, even if the telephone number is assigned to a cellular telephone service or other service for which the called party is charged. You understand that Manchester Motor Freight may record telephone conversations you have with its representatives for quality control and training purposes and you consent to the recording of those calls. You understand that agreeing to these terms is not a requirement of applying for to work with Manchester Motor Freight. You understand that you may apply in person at any Manchester Motor Freight terminal. You acknowledge that Manchester Motor Freight is the sole owner of the aggregated information and data collected.

Mobile Terms of Service

1. Messaging for application status updates and available programs. 2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (888) 644-1213. Carriers are not liable for delayed or undelivered messages 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Commitment to Privacy and Limitations

Manchester Motor Freight recognizes the importance of protecting information and data we collect from you.  We have put in place reasonable electronic and other procedures to help safeguard the information and data you provide to us from unauthorized access and unauthorized disclosure, subject to the terms and conditions of this Privacy Policy.  However, no transmission, transfer or storage of information and data submitted or collected online can be completely secure.

Use of Cookies

Our Site may use “cookies” to collect, store and track information about you and how you use our Site.  A cookie is a small piece of information sent by a web server to your web browser and stored on your hard drive so that it can later be read back from your web browser.  Cookies are a feature of web browser software.  They can simplify subsequent interactions with the Site and streamline transactions on related web pages, thus making your online experience easier and more personalized.  If you want to disable or modify cookies, most web browsers will allow you to do so.  If you elect to disable or modify cookies, you may be unable to use certain features of the Site and other consequences may result.

Collection and Use of Information and Data

Information you voluntarily provide about yourself, including, but not limited to, your name, street address, city and/or state of residence, e-mail address, telephone number, work history and other information and data may be collected and stored by Manchester Motor Freight.  Manchester Motor Freight does not accept any information or data provided on a confidential or proprietary basis except as required by law.  Manchester Motor Freight may use the information you provide on the Site or in connection with your job application in order to contact you, request further information, supply information and data to you, or for other purposes.  In addition, Manchester Motor Freight may share the information you provide with its affiliates as well as third parties, including other transportation service providers, data cooperatives, and others.  If you would prefer that the information you provide not be shared with third parties or categories of third parties, you may send an e-mail to [email protected] requesting that Manchester Motor Freight not share your information with third parties and your request will be honored by Manchester Motor Freight. Phone numbers collected with SMS consent, will not be sold to third parties or affiliates for rent/marketing purposes under any circumstances.

In the event that we collect opt-in data about you (phone number) through a short code campaign, we will not sell such data to third parties.

Disclosure for Legal Reasons

Manchester Motor Freight may also disclose information and data that you provide when it believes that the law requires such disclosures or if it has a good faith belief that such action is necessary or appropriate to comply with the law.  Examples of such disclosure include, without limitation, to protect and defend the rights or property of Manchester Motor Freight, to protect the personal safety of the public or the users of the Site, to comply with legal process, to enforce the terms of this Privacy Policy, and to respond to claims.

Children

We have no way of distinguishing the age of individuals who access our Site.  We do not intend to collect any personal information from children under the age of 18.  If a parent or guardian of a child who has provided us with personal information would like the information deleted from our records, he or she should contact us at [email protected].  We will then make reasonable efforts to delete the child’s personal information from our files.  We may also delete it in our own discretion.  No person under the age of 13 should disclose information on this Site.  If we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will make reasonable efforts to delete it from our records or to otherwise respond as required by law.

Links to Other Websites

This Site contains links to other websites.  Other websites, including those that we link to, have their own privacy and online policies.  Manchester Motor Freight has no responsibility or control over the privacy, information collection, or other online practices of such parties.  Links from our Site to their websites do not constitute approval or an endorsement of the information, materials, data, content, or practices relating to those websites.  You should locate and review the privacy and online policies of each website that you visit to determine what information or data they may be collecting about you.

Review and Correction of Your Information

If you wish to review or correct inaccuracies in your personally identifiable information which you have provided to us through the Site, or otherwise, please send an e-mail to [email protected] identifying the inaccuracy and providing us with the correct information.

California Residents

The following disclosure applies to California residents pursuant to the California Consumer Privacy Act (“CCPA”).

Personal Information Collected by Manchester Motor Freight, Inc.

In connection with your application for employment, or subsequent employment at Manchester Motor Freight, Inc. (the “Company”), the Company may collect information from the following categories about you:

• Personal Identifiers such as your name, employee ID number, home address, telephone number, email address; date of birth, SSN, marital status, residency and work permit status, veteran status, race, and nationality;
• Biometric information, such as height, weight, clothing size, smoking preferences, physical limitations, drug and alcohol testing results, DOT required medical information;
• Audio and/or visual information captured on security systems at our Company locations;
• Information connected to your use of facility key cards and corporate P-Cards (if applicable).
• Telematics and locational information collected through Company equipment;
• Employment-related information, such as wage, benefit and retirement account information, payroll, tax, and banking details, data from job interviews, work history, educational history, internal training records, results of credit and criminal background checks (where applicable and permitted by law), motor vehicle and licensing records.

Uses of Collected Information

We collect this information for the following purposes:

• To manage our employment relationship with you, including determining your eligibility for employment; administration of payroll and benefits; managing and facilitating work related travel; internal development and training; auditing and compliance; performance evaluations; processing claims related to your employment (e.g., health benefits, worker compensation, insurance claims); employee/applicant communications, and other general administrative related purposes;
• To comply with applicable law;
• To defend or protect company interests in legal or administrative proceedings.

Access to Collected Information by Third Parties

The Company may share information collected about you, as necessary and/or required by law, with:

• Third parties who provide services to the Company in connection with the operation of our business or the administration of employee benefits, such as IT service providers, claims administrators, human resources services, financial investment service providers, medical service providers, and insurance providers;
• Your banks or financial institution(s) and the Company’s banks or financial institution(s);
• Governmental agencies, authorities, and law enforcement, if required by law.
• The Company’s professional advisors as necessary (i.e. lawyers, accountants, auditors, and other professional advisers).
• Pursuant to a valid subpoena or other court order.

Your California Privacy Rights

Right to Know: Subject to applicable law and upon submission of a verified request, California consumers have the right to know what personal information Manchester Motor Freight collects, uses, and discloses to third parties.

Right To Delete: Subject to applicable law and upon submission of a verified request, California consumers have the right to the deletion of personal information that Manchester Motor Freight has collected.

Right to Opt Out of Sale: California consumers have the right to opt out of the sale of their personal information. Manchester Motor Freight does not sell California consumers’ personal information, has not sold California consumers’ personal information during the last 12 months, and will not do so in the future.

Right to Non-discrimination: Manchester Motor Freight will not discriminate against California consumers for exercising their privacy rights under the California Consumer Privacy Act.

How to Exercise Your Rights under the CPRA

Manchester Motor Freight will respond to requests in accordance with applicable law upon verification of the identity of the individual submitting the request. You may submit a request to: [email protected].

How We Will Verify Your Request:

We will match at least three data points that you provide in response to our verification request against information that we have already collected. In addition, we may require you to sign a declaration under penalty of perjury that you are the California consumer whose personal information is the subject of the request.

Changes and Updates to Privacy Policy

We reserve the right to change or update this Privacy Policy at any time without notice to you or others by posting new versions with new effective dates on the Site or through other means as we may determine.  Your continued use of the Site indicates your agreement to the changes and updates.  You should review the Privacy Policy each time you access the Site so that you are aware of any changes or updates.

How to Contact Us

We welcome your comments and questions regarding this Privacy Policy, the Site, or related matters.  If you wish to contact us, please send us an e-mail at [email protected].